Privacy Policy

At Liv Eazy, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services or visit our website. It applies to Liv Eazy’s operations, including booking systems, payment processing, and any third-party integrations. By engaging with our services, you agree to the practices described below.

Information We Collect

We collect personal information to provide seamless services tailored to your needs. For example, identity information such as your name, email address, phone number, and mailing address enables us to manage bookings, communicate updates, and personalize your experience. Health-related data, such as physical conditions, is collected to ensure safe participation in classes and tailor sessions to your abilities. Payment and booking data are essential for processing transactions securely and organizing your schedule, while website data enhances functionality and ensures a user-friendly browsing experience.

How We Use Your Information

The information we gather is critical for delivering efficient and effective services. By processing personal data, we can confirm bookings, process payments, and address inquiries. Using this data, we personalize communication, such as sending class reminders or promotions, improving customer engagement. Additionally, aggregated data allows us to refine website performance and identify user needs, ensuring our offerings align with customer preferences. All uses are in compliance with applicable laws to protect your privacy while meeting operational goals.

Third-Party Providers

We collaborate with third-party providers to enhance service delivery and maintain operational efficiency. Payment processors securely handle transactions, ensuring compliance with stringent industry standards, while booking systems streamline scheduling and user interactions. Analytics providers track website performance to optimize user experience. These third parties are carefully selected, and their access to your data is limited to specific functions, ensuring your information is used responsibly and remains protected under contractual agreements.

External Sites

Our website may contain links directing you to external sites for additional resources or services. While we include these links to enhance your experience, it is important to note that these external sites operate independently of Liv Eazy. We do not manage or control their content, privacy policies, or practices. We strongly encourage you to review the privacy policies of these third-party websites to understand how they handle your data. Liv Eazy assumes no responsibility for their actions or policies.

Cookies and Online Tracking

Cookies are utilized to enhance website functionality and provide a customized browsing experience. By tracking user interactions, cookies help us understand preferences, measure website performance, and identify areas for improvement. While cookies collect non-personal information, such as browser type or time spent on the site, they play a key role in delivering a smooth and efficient online experience. Users can manage their cookie preferences through browser settings, maintaining control over their data.

Sharing of Personal Information

Your personal information is shared only when necessary to facilitate services or comply with legal obligations. For instance, payment processors require transaction data to complete purchases securely, and booking systems need relevant details to manage your schedule. We also adhere to data protection laws when required to disclose information to regulatory bodies. Ensuring your privacy is our priority, and we avoid any unauthorized sharing or selling of your data to external entities.

Data Retention and Security

We retain your data only as long as necessary for operational and legal purposes, safeguarding it with robust security measures. These measures include encryption and other industry-standard practices to prevent unauthorized access or breaches. Retaining records ensures compliance with legal obligations and enhances service continuity. By securely storing your information, we maintain the integrity of our systems while minimizing risks to your privacy.

Changes to This Privacy Policy

As our services evolve, we update our privacy policy to reflect operational changes and comply with legal requirements. Regular reviews ensure the policy remains relevant and transparent. Significant updates are communicated clearly on our website, encouraging users to stay informed. This commitment to transparency fosters trust and ensures you are aware of how we handle and protect your personal information.

Contact Us

If you have any questions or concerns about our privacy practices, contacting us allows us to address your needs effectively. Your feedback and inquiries are invaluable for improving our approach and ensuring our services align with your expectations. Reach out to us via email at hello@liv-eazy.com for prompt assistance and further clarification regarding our policies.